Privacy Policy – jilibetma Online Casino Philippines

Introduction
Data Controller
Information We Collect
How We Use Your Data
Legal Basis for Processing
Sharing Your Information
Data Retention
Data Security
Cookies & Tracking
Your Rights
Minors & Age Policy
International Transfers
Changes to This Policy
Contact & Complaints

           Your Data, Protected:

          jilibetma does not sell your personal data to third parties. Your information is used solely to operate, improve, and secure the jilibetma platform for your benefit.

           Philippine Law Compliance:

          This policy is drafted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

1. Introduction

jilibetma ("we," "us," "our," or "jilibetma") is committed to protecting the privacy and personal data of all users ("you," "your," or "User") who access and use the jilibetma online gaming platform, including our website, mobile applications, and any related services (collectively, the "Platform").

This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have with respect to your personal data. It applies to all users of the jilibetma Platform, including registered account holders and visitors who browse without registering.

By using the jilibetma Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilibetma acts as the personal information controller with respect to the personal data collected through the Platform.

As the personal information controller, jilibetma determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law and this Privacy Policy.

If you have any questions or concerns about how jilibetma processes your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Information We Collect

jilibetma collects personal data from you in the following ways and categories:

3.1 Information You Provide Directly

Registration data: Full name, date of birth, gender, nationality, residential address, email address, and mobile number;
Identity verification (KYC): Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license), proof of address, and selfie photographs for identity verification purposes;
Financial data: Payment method details including GCash account numbers, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history;
Communications: Messages, queries, and feedback you submit to our customer support team via live chat or email.

3.2 Information Collected Automatically

IP address, device type, operating system, and browser type;
Geolocation data (country and region level) to verify eligibility;
Session data including login timestamps, pages visited, and time spent on the Platform;
Game activity logs including bets placed, games played, and outcomes;
Cookie and tracking technology data as described in Section 9.

3.3 Information from Third Parties

Identity verification data from third-party KYC service providers;
Fraud detection signals from payment processors and anti-fraud partners;
Publicly available information used to verify your identity or comply with regulatory obligations.

4. How We Use Your Data

jilibetma uses the personal data we collect for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and managing your jilibetma account, including authentication and account security.
Service Delivery	Providing access to games, processing deposits and withdrawals, and delivering the core features of the Platform.
Identity Verification	Verifying your identity and age (21+) in compliance with PAGCOR licensing requirements and Philippine law.
Regulatory Compliance	Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and other legal obligations.
Fraud Prevention	Detecting, investigating, and preventing fraudulent activity, cheating, and other prohibited conduct.
Customer Support	Responding to your queries, resolving disputes, and providing technical assistance.
Responsible Gaming	Monitoring gaming patterns to identify problem gambling indicators and administering responsible gaming tools.
Platform Improvement	Analyzing usage data to improve the Platform's features, performance, and user experience.
Marketing	Sending promotional offers and updates where you have provided consent. You may opt out at any time.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jilibetma processes your personal data on the following legal bases:

Contractual necessity: Processing required to perform our contract with you, including account registration, game access, and payment processing;
Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML/CTF obligations, and tax reporting requirements;
Legitimate interests: Processing necessary for jilibetma's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
Consent: Processing based on your freely given, specific, and informed consent, particularly for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Information

jilibetma does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals;
KYC and identity verification providers: Third-party services that assist with age and identity verification;
Fraud prevention and security partners: Services that help detect and prevent fraudulent activity on the Platform;
Game software providers: Third-party game studios and providers whose games are available on the jilibetma Platform, to the extent necessary for game operation and fairness auditing;
Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government bodies as required by law;
Professional advisors: Legal counsel, auditors, and other professional advisors under obligations of confidentiality;
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by jilibetma are required to process your personal data only in accordance with our instructions and applicable data protection law.

7. Data Retention

jilibetma retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, jilibetma retains account data and transaction records for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended). KYC documentation may be retained for longer periods where required by applicable law.

When your personal data is no longer required for any lawful purpose, jilibetma will securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Data Security

jilibetma implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

256-bit SSL/TLS encryption for all data transmitted between your device and the jilibetma Platform;
Encryption of sensitive data at rest, including payment details and identity documents;
Role-based access controls limiting employee access to personal data on a need-to-know basis;
Regular security assessments, penetration testing, and vulnerability scanning;
Multi-factor authentication requirements for administrative access to systems containing personal data;
Incident response procedures to detect, report, and address personal data breaches promptly.

While jilibetma takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

9. Cookies & Tracking Technologies

jilibetma uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

Strictly necessary cookies: Essential for the Platform to function, including session management, authentication, and security. These cannot be disabled.
Functional cookies: Remember your preferences such as language settings and display options to personalize your experience.
Analytics cookies: Collect aggregated, anonymized data about how users interact with the Platform to help us improve performance and usability.
Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use jilibetma after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.

10. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibetma:

Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
Right of access: You may request a copy of the personal data jilibetma holds about you;
Right to rectification: You may request correction of inaccurate or incomplete personal data;
Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes;
Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Minors & Age Policy

The jilibetma Platform is strictly intended for users who are at least 21 years of age, in accordance with Philippine law governing casino-style online gaming. jilibetma does not knowingly collect personal data from persons under the age of 21.

If jilibetma becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that a minor has registered on jilibetma, please contact us immediately using the details in Section 14 so that we can take appropriate action.

12. International Data Transfers

jilibetma primarily processes your personal data within the Republic of the Philippines. In some cases, your data may be transferred to and processed in other countries, for example where our third-party service providers operate internationally.

Where personal data is transferred outside the Philippines, jilibetma ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include contractual clauses approved by the National Privacy Commission or transfers to countries recognized as providing adequate data protection.

13. Changes to This Policy

jilibetma reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via an in-platform notification or email to your registered address.

Your continued use of the jilibetma Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

14. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilibetma handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — jilibetma
Email: [email protected] (plain text — not a clickable link)
Response time: Within 2 business days for written inquiries. For urgent matters, please use live chat on the Platform.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.

Privacy Policy — jilibetma

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